Category: Blog

  • 5 Benefits of Blogging for Your Small Business

    If you run a small business, chances are you are wondering if blogging is worth the time and effort. The short answer is a resounding YES! Blogging on a frequent basis is a relatively easy, inexpensive way to enhance your inbound marketing efforts, drive traffic to your site, and attract more perspective customers.

    The Case for Small Business Blogs

    Here are some of the most important benefits of having a blog for your business:

    1. Boost Search Engine Optimization-Search engines love fresh content. What better way to provide frequent content than with blog posts. By blogging consistently, you give Google and other search engines new content to index and you create opportunities to plug in those all-important keywords to increase your visibility on search engine results pages (SERPS).
    2. Develop Relationships with Potential and Existing Customers-Blogging allows you to connect with your site visitors. This can be accomplished by asking your readers questions at the end of your posts to get the conversation going or by simply allowing comments and feedback. By reviewing and responding to readers’ comments, you can create a rapport with your audience, build trust, and gain valuable insight into what your customers are looking for.
    3. Establish Your Business as an Industry Leader-No matter how small your business is, you can build trust and clout within your industry by providing valuable, expert information in your blog posts. Over time, you become a “go to” resource for helpful, informative content, which can ultimately lead to higher customer conversion rates. This is especially important for small businesses looking to gain credibility to compete with larger companies.
    4. Connect People to Your Brand-Blog posting allows you to show a personal side of your business that perspective and current customers won’t see through outbound marketing techniques. Blogging gives others a sense of the corporate standards, vision, and personality of your company.
    5. Create Opportunities for Sharing-Every time you blog, you create an opportunity for your audience to share your blog with others. Whether they link to your blog post, tweet it, or email it to others, it’s free marketing and it further validates you as a credible business.

    From a practical standpoint, blogging just makes sense. With minimal effort and expense, you can build credibility, boost search engine rankings, increase website traffic, and foster relationships with potential and current customers. This is an opportunity no small business should pass up.

    Read More – By Kelly Thomas Mango

    We are here to help with your blogging needs!  Rockstar Technology can drive traffic to your site with a new blog that can be integrated with all your social media outlets!

  • Become a Rockstar Business on the Internet!

    How your business is seen on the internet is, in today’s world, likely your strongest advertising tool.  People, more than ever, are turning to the internet to find services, products, and just about anything under the sun.  The strength of your online presence says a lot about your business!

    Does your business have a Rockstar presence online or are you just behind to those companies who do?  Your company needs to be represented well on the internet as archaic methods of marketing, paper ads, direct mail, etc. are no longer the most effective marketing tools.  Don’t get left behind online and lose out on major potential growth opportunities for your business!

    One of the best, and often fun, ways to increase your businesses online presence is through the power of social media.  Social media has quickly become the future of communication and it gives businesses the ability to rapidly, cost effectively, and personally build relationships with their current and potential customers.  Social media encompasses an array of internet based tools and platforms that can, when managed correctly, help your business grow!.

    Social Media Marketing is fast becoming the future of business advertising!  Social Media Marketing is sometimes called “Inbound Marketing”.  This is the process of utilizing social media outlets to gather and increase traffic or attention for your business through a webpage, blog, and social media sites.  These would include, but are not limited to things such as Facebook, Twitter, Pinterest, Instagram, and LinkedIn.  Social media is a great way to draw customers to you … which is exactly the point of all advertisement in the first place!

    Many companies do not realize the need for this type of marketing until it’s too late.  Comments and feedback through client testimonials are often ranked higher with Google than a website, this is because little or no effort was put into developing a positive online relationship.

    The list of positives to having a strong and aggressive social media strategy for your business is endless.  Building an online relationship with your customer market breeds loyalty, trust, and increased profits!  When customers trust you they share with their friends … often times through social media which continues to grow your online presence.

    Social media marketing is here to stay and we are here to help!  We would be happy to provide an assessment of your website, blog, or other internet platform and would be honored to help you take it to the next level.  We have a variety of marketing plans to fit every niche and budget!  Contact us to get started today!

     

  • 4 Things You Need to be Doing on Social Media — Now

    By now, if social media isn’t a critical element in your online marketing strategy, it should be. Having a presence on sites like Facebook, Twitter and LinkedIn can add value to your product, to customer service and ultimately to your brand.

    But simply having an account and broadcasting company news isn’t enough. To attract and keep customers — and to build a strong brand online — business owners need to be active on social media. They have to provide valuable information and engage with their followers.

    Here are four things businesses should be doing on social media in order to grow the brand online:

    1. Engage with followers and provide customer service.
    Your customers are engaging with your brand wherever they are — including over social media. Don’t miss this opportunity to listen to what they’re saying to and about you, and to provide the best customer service.

    Why is this so important? Responding to customer questions and resolving issues over social media shows everyone who’s following you — and potentially anyone who is online — that your company cares about its customers, potential customers and goes the extra mile for people.

    Related: 10 Tips for Using Twitter Like a Pro

    Tools like Hootsuite and Tweetdeck can be handy for monitoring mentions of your brand over social media. As for when and who you respond to, set the tone early. If you reply often, people will expect it. If you don’t reply a lot, people will see that as well and might stop engaging with you as often.

    2. Crowdsource ideas.
    Use social media as a marketing research tool. Just as people can reach out to you, follow you and stay connected with you, business owners can do the same with their customers. Social media is a two-way street.

    Say, for instance, you’re getting ready to launch a new product. You can ask your fans and followers what they think about specific details like which colors they prefer or what types of features they want. Not only can you get real, valuable market research at no cost, you’re involving the consumer in decisions. Asking customers for their opinions can help show that they matter, and when they see their ideas become a reality, ideally you create brand and product champions.

    Read More (Source: Scott Levy, entrepreneur.com)

  • Everyone Benefits from an Employee Portal

    Not so long ago, it was only large corporations that could even consider setting up self-service portals for their employees. But now, thanks to the outsourcing model, companies with only a handful of workers are taking full advantage of employee portal technology.

    They’re saving everyone involved – employees, the HR department, management – significant time, money, and effort.

    Perhaps best of all, by reducing paperwork and speeding access to important information, such employee portals are helping companies to boost employee satisfaction and loyalty – and, in turn, productivity. Here’s how:

    LESS WORK

    Think of the employee portal as your HR department embracing the power of e-commerce. That means eliminating the tedious filling out and shuffling of paper forms and having to decipher employees’ scrawl. And it means no re-keying of data into a computer. In addition, most follow-up phone calls are done away with, as well.

    Instead, workers can visit their company’s employee portal via any web-equipped computer or hand-held device and gain direct – and entirely secure – access to a wide range of useful work-related information all on their own, with practically no need for anyone in HR to get involved.

    INSTANT ACCESS

    Employees can view insurance benefits, 401(k) plans, company policies, you name it, all with just a few clicks of their mouse. And they can browse or print out any number of important documents, such as the employee handbook. Likewise, should their employer decide to make it possible – and many do – employees may enter and update their HR-related data all on their own. They can change their withholding status, enroll for new benefits, or update time and attendance records.

    Naturally, all of this employee portal activity is controlled with the latest in security techniques. Each employee can be assigned his or her own, unique log-in ID and password for authorizing entry to the portal. In addition, the HR department can specify exactly which data and documents are to be made available to each particular employee.

    MORE PRODUCTIVITY

    Clearly, this kind of employee portal pleases its users. They no longer have to waste time filling out form after form or waiting on hold when calling HR for, say, an explanation of their medical plan. Moreover, the people in HR are freed to devote their time and energy to productive tasks, as well. It’s win-win for everyone.

  • The Hidden Benefits of Social Media Marketing

    Most businesses venture into social media expecting to see a big return on investment. The hope is that new customers

    Image representing Twitter as depicted in Crun...

    Image via CrunchBase

    will come in droves, and that the benefits and revenue generation will be huge. However, this is rarely the case. It takes time to build momentum with social media, and the benefits aren’t always as obvious as we would like.

    If you’re feeling a bit skeptical about social media marketing and whether or not it’s worth the effort, following are some reasons why it may be working better than you realize.

    1. Brand Recognition – One of the most powerful ways to use social media is as a brand-building tool. With social media, you get to decide how you want to position your company and what you want people to know about what you do. With consistent effort and great content, you can build a reputation for your brand around your company’s values, benefits, and advantages.

    2. Community – There is nothing like social media when it comes to cultivating a community. When your followers become part of your community, you gain instant access to them. That means you can find out what challenges they are facing and what they like and don’t like about your offerings. You can engage in ongoing dialog that can be more valuable than any kind of paid market research.

    3. Repeat Exposure – There is an old marketing adage that says it takes six to eight exposures to a product before a customer decides to buy. A clear benefit of social media is repeat exposure with your network. You have the opportunity to remind them over and over again about what you have to offer, which can shorten your sales cycles dramatically.

    Click Here to Read More (Source: Stephanie Chandler, Forbes.com)

  • Help Wanted: Benefits Technology and Social Media Support

    New part time position in Keller office has been posted! We are looking for a great talent to join our team!  The position will start with 15-25 hour per week but will increase in hours – being able to work between 15-30 hours a week is what we are looking for. This position will be in the office with the ability to work from home when needed, flexible days and office hours. Not a sales marketing position.

    Position Description
    Benefits Technology and Social Media Support will be the primary focus of the position. Learning the process and ongoing support we provide clients will lead into managing client projects and relationships. Tasks included setting up social media profiles, posting content to blogs and other platforms, simple website updates, conference calls with clients and customer support. Communication, organization and follow through with clients and our team are most important and what we are looking for in a candidate.

    Requirements
    Experience with Facebook, Twitter, and LinkedIn clearly required, some background in pro tools like Photoshop or Dreamweaver is preferred but may not be required.

    The ability to manage clients by email and phone, great attention to detail, excellent follow through and focusing on tasks are key. The Technology aspect of our business can be taught, these skills cannot!

    Contact Us
    Email your resume or detailed qualifications to jeffh@etekhnos.com. Interviews will be scheduled for potential team members in the next 2-3 weeks.

    About Our Company
    We are the nation’s leading web design and social media firm for employee benefit professionals. We manage over 800 custom benefit portals for employers of all sizes for benefits, HR, enrollment and more. Visit us at https://etekhnos.com/ & http://www.rockstartechnology.com/

  • Benefit Portals Build Direct Relationships

    Not only is self-service technology helping employer-clients control benefit administration costs, it might also be insurance carriers’ missing link to employee consumers once they leave the workplace.

    This potential is not lost on MetLife, a large New York-based provider of non-medical group benefits with accounts at more than 3,500 organizations. To better service the needs of close to 17 million employees working at its client companies, MetLife embarked on an effort five years ago to build an online employee benefits portal called MyBenefits.

    By all measures, the online self-service portal has been a hit. Recently, MetLife announced that the one-millionth employee had registered to access accounts online through MyBenefits.

    The portal enables employees to log in-either from work or from home-and get answers to frequently asked questions, learn about plans and coverage specifics, obtain price quotes for certain products, and enroll in dental benefits, critical illness insurance, long-term care, life insurance, auto and home insurance, disability insurance, and banking services.

    Users can also check their claim status for certain products, locate a dentist who participates in a MetLife preferred dentist program, or learn about retirement savings options. A popular feature is service e-mail, such as e-alerts that notify employees of claim updates.

    The first iteration of the MyBenefits portal was launched in June of 2000, according to Sachin Shah, vice president of MetLife Workplace Solutions. MetLife has upgraded the portal several times since that initial launch, with the most recent upgrade taking place in 2003. Shah estimates the site is being accessed an average 800,000 to a million times a month, and transaction activity has been almost doubling each year.

    There were three primary considerations in launching the portal, says Shah. First, customer companies were anxious to reduce processing burdens incurred by benefits administration.

    “Our employer customers-plan sponsors, or HR offices-needed to promote more self service, and reduce the related costs of the administrivia with benefit programs,” he says.

    The ability to lower administration costs has been a key selling point to employers, he adds. “In our business, things that we can do to provide employees a better way to manage their benefits, without having to call the HR office, are real winners. It takes work from employers, who would otherwise be getting phone calls and inquiries.”

    Second, organizations are gradually reducing their financial stake in benefits plans. “Employers are beginning to cost-shift to employees, and that cost shifting continues to grow, certainly on a dollar basis, because costs in aggregate for medical programs in particular have gone up,” he explains.

    “That cost shifting has required us to work with employers to begin to provide much more information to employees, and get them to become more aware of, and educated in, benefits offerings.”

    Third, Shah says, there’s a strategic shift occurring in the benefits administration marketplace. “Employers are getting out of the benefits administration business,” he notes.

    “Strategically, the marketplace is moving toward a world in which we have two customers – the employer, and more importantly, the employee. Making a sale to the employer is no longer a guarantee of revenue, as it was in the past. It’s just a point of entry. Ultimately, making the sale to the employee, and keeping the employee as a customer, has become our driver of revenues and earnings.”

    Read More (Source: Joe McKendrick, Insurance Networking News)

  • Twitter set to become more like Facebook

    Twitter is to become more and more like Facebook with its new profile redesign.  The new exciting main features of the new look are the “Best Tweets” feature, which makes tweets with the most traffic appear to be slightly larger and more prominent, “Pinned Tweets”, which allow you pin a tweet to the top of your page and “Filtered Tweets”, which allow you, when browsing other profiles, to view tweets, tweets with photos and videos, or raw tweets and replies.

    How does this affect you – you may be wondering?  For the moment, not a great deal but Twitter will be rolling out the new redesigned profile across all of their existing users over the next few weeks with new users signing up today getting the new profile automatically.  Unless you have any Twitter site placement specific images – then there is nothing you will need to fix but being aware of the new look and features will help you get significantly ahead of the popular crowd. 

     

    Using the “Pinned Tweet” feature will almost be a supplement to your initial bio or indeed it could be used to be an easy in-house advert for your company.  For example, a “Pinned Tweet” could be pinned to make sure that everyone knows about the upcoming company BBQ or that you are running an April promotion?

     

    The core essence of Twitter will of course remain the same.  Don’t think that they will replace the beloved #Hashtag just yet but as they merge closer to being flashier and including more videos and pictures – will we still be able to contain our thoughts about the new Twitter within the 140 character set limit?

  • Everyone Benefits from an Employee Portal

    Not so long ago, it was only large corporations that could even consider setting up self-service portals for their employees. But now, thanks to the outsourcing model, companies with only a handful of workers are taking full advantage of employee portal technology.

    They’re saving everyone involved – employees, the HR department, management – significant time, money, and effort.

    Perhaps best of all, by reducing paperwork and speeding access to important information, such employee portals are helping companies to boost employee satisfaction and loyalty – and, in turn, productivity. Here’s how:

    LESS WORK

    Think of the employee portal as your HR department embracing the power of e-commerce. That means eliminating the tedious filling out and shuffling of paper forms and having to decipher employees’ scrawl. And it means no re-keying of data into a computer. In addition, most follow-up phone calls are done away with, as well.

    Instead, workers can visit their company’s employee portal via any web-equipped computer or hand-held device and gain direct – and entirely secure – access to a wide range of useful work-related information all on their own, with practically no need for anyone in HR to get involved.

    INSTANT ACCESS

    Employees can view insurance benefits, 401(k) plans, company policies, you name it, all with just a few clicks of their mouse. And they can browse or print out any number of important documents, such as the employee handbook. Likewise, should their employer decide to make it possible – and many do – employees may enter and update their HR-related data all on their own. They can change their withholding status, enroll for new benefits, or update time and attendance records.

    Naturally, all of this employee portal activity is controlled with the latest in security techniques. Each employee can be assigned his or her own, unique log-in ID and password for authorizing entry to the portal. In addition, the HR department can specify exactly which data and documents are to be made available to each particular employee.

    MORE PRODUCTIVITY

    Clearly, this kind of employee portal pleases its users. They no longer have to waste time filling out form after form or waiting on hold when calling HR for, say, an explanation of their medical plan. Moreover, the people in HR are freed to devote their time and energy to productive tasks, as well. It’s win-win for everyone.

  • 4 Things You Need to be Doing on Social Media — Now

    By now, if social media isn’t a critical element in your online marketing strategy, it should be. Having a presence on sites like Facebook, Twitter and LinkedIn can add value to your product, to customer service and ultimately to your brand.

    But simply having an account and broadcasting company news isn’t enough. To attract and keep customers — and to build a strong brand online — business owners need to be active on social media. They have to provide valuable information and engage with their followers.

    Here are four things businesses should be doing on social media in order to grow the brand online:

    1. Engage with followers and provide customer service.
    Your customers are engaging with your brand wherever they are — including over social media. Don’t miss this opportunity to listen to what they’re saying to and about you, and to provide the best customer service.

    Why is this so important? Responding to customer questions and resolving issues over social media shows everyone who’s following you — and potentially anyone who is online — that your company cares about its customers, potential customers and goes the extra mile for people.

    Related: 10 Tips for Using Twitter Like a Pro

    Tools like Hootsuite and Tweetdeck can be handy for monitoring mentions of your brand over social media. As for when and who you respond to, set the tone early. If you reply often, people will expect it. If you don’t reply a lot, people will see that as well and might stop engaging with you as often.

    2. Crowdsource ideas.
    Use social media as a marketing research tool. Just as people can reach out to you, follow you and stay connected with you, business owners can do the same with their customers. Social media is a two-way street.

    Say, for instance, you’re getting ready to launch a new product. You can ask your fans and followers what they think about specific details like which colors they prefer or what types of features they want. Not only can you get real, valuable market research at no cost, you’re involving the consumer in decisions. Asking customers for their opinions can help show that they matter, and when they see their ideas become a reality, ideally you create brand and product champions.

    Read More (Source: Scott Levy, entrepreneur.com)